Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

San Francisco-based platform, Bland AI replaces traditional call centers with self-hosted, enterprise-grade voice agents ...

A recent UNC6395 Salesloft Drift breach reveals Salesforce SaaS risks. Learn how to simplify breach detection, prevention, ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Discover the leading robotic process automation tools for enterprises in 2025 that enhance digital transformation, reduce costs, and increase efficiency. Learn about RPA software features and pricing ...

According to McKinsey, 65% of organizations now regularly use GenAI in at least one business function-yet only 11% have deployed it at scale. The gap between experimentation and business value keeps ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with popular tools like Google Workspace and Microsoft, making it a practical ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration costs and complicating CIOs’ AI plans.

Salesforce has underperformed the market and the Magnificent 7 in 2025, but I see no major disruption in the business model and believe negative sentiment is undeserved. CRM is poised to benefit from ...

Salesforce has issued a new update on the ongoing Salesforce Gainsight security incident, confirming additional details about the unusual activity detected across Gainsight-published applications ...

Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data ...