Government can apply lessons learned from industry’s success in automating help desk interactions for citizen services. Artificial intelligence–enabled chatbots, for example, have made it easier for ...

Power Automate on Windows is a tool that allows you to automate desktop and web applications. Automating a task in Power Automate involves creating a flow and filling it with actions. Ensure you have ...

Nestlé transformed a critical powder production process from manual guesswork requiring decades of experience to an automated system that new workers can master within a couple of years. Discover the ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...