A formal dispute-resolution system under the Canada Grocery Code of Conduct came into effect Jan. 1, giving participating ...

Although the godfather of online dispute resolution, Ethan Katsh, once observed that "the power of technology to resolve disputes is exceeded by the power of technology to generate disputes," as human ...

In any commercial relationship, traders and consumers may have disputes to resolve, for instance if a product is not delivered on time or in good condition, or if the consumer has not paid the full ...