Customer service centers are struggling with 50 per cent higher hold times since the beginning of the COVID-19 lockdowns and artificial chat technologies are widely disliked with 76 percent of callers ...

Uniphore Technologies Inc. is accelerating its transition from call center intelligence into the ultimate provider of artificial intelligence for enterprises with the launch of its Business AI Cloud ...

Enterprise artificial intelligence company Uniphore Technologies Inc. has cemented its transition from call center intelligence to providing a foundation for business AI after closing on a hefty $260 ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Uniphore, an early market leader in the Conversational Service Automation (CSA) space, announced today that it acquired an exclusive third party license for Robotic ...

The size of the round "allows us to not have to take any more pitstops between now and us preparing to make the company public ready," says Uniphore cofounder and CEO Umesh Sachdev. When Umesh Sachdev ...