During a performance evaluation, a manager typically reviews a subordinate's behavior and actions on the job over the previous year. She solicits input from peers, superiors and business partners to ...

Training in interpersonal communication skills and conflict resolution strategies typically involves role-playing exercises to help participants practice the behavior needed to resolve problems. When ...

Discover how interpersonal skills boost job performance, enhance company culture, and improve business success through effective communication and relationship building.

Picture this: You and your romantic partner, best friend, or office mate have been bickering for days. Your attempts to sit down and talk things out have gone nowhere. Finally, you suggest taking a ...

“Conflict can and should be handled constructively; when it is, relationships benefit. Conflict avoidance is not the hallmark of a good relationship. On the contrary, it is a symptom of serious ...