Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

Oh, the lengths some people will go to get better customer service — such as recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from ...

Truecaller is a leading caller identification service used by millions worldwide. Part of the reason it’s so popular is its generous feature set that gets frequently updated with new features, such as ...

Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

Truecaller is discontinuing its call-recording function on iOS — just over two years after the feature was launched — as the Swedish company opts to focus on its core offering: fighting spam calls. On ...

Google Pixel phones have various call recording features, but they were limited on a regional basis until November, when Google expanded basic call recording worldwide. Now, Pixel users can record ...

How to Record a Phone Call on Android in 5 Ways Your email has been sent Recording phone calls on Android can be done using built-in features or third-party apps ...